This happened few years ago during one of my learning sessions of "Excellence In Business & Enrollment" training conducted by Coach Paresh Shah-Founder President at
Symphony, who loves conducting Training and Development Programs for Students, Young Professionals, Parents, Corporates.
In those days, I was a part of my conventionally run family business of trading and stockists of garment accessories and tailoring requirements. I was glad to be a part of a successful business, but it did not satisfy my quest for creating uniqueness for our company, and neither there was space for application of my creative streak. The business was so plain and simple, to the point of being boring, that it never excited enough to look forward to reaching office every day.
I was seeking enlightenment and guidance, and after what seemed to take forever, I was introduced to Coach Paresh Shah by a common friend Bhupendra Seth. With his experience of being a businessman by profession, Paresh Shah could understand and relate to my dissatisfaction. We bonded instantly on the word GO and during one of our conversations, he invited me to his training program "Excellence In Business & Enrollment" which he had designed keeping in mind untapped talents like me who were waiting for their chance to creativity. It was an opportunity which I thought never existed.
I met other businessmen who had signed up for his training program as eagerly as me. It was an exciting program from day one, and I would look forward to it every week. We had conversations, arguments, agreements and assignments to sharpen our skills to pursue what we were seeking.
During one of such assignments, we were asked to refer this book "Delivering Knock Your Socks Off Service" by Kristin Anderson and Ron Zemke and write our synopsis of the entire book in a week. I did try to convince the Coach to change this synopsis thing from written exercise to being a part of our regular conversations, but he would take none of it. After hearing to all my convincing and coaxing for half-an-hour, he simply said "YOU HAVE TO DO IT THE WAY I SAY IT".
What started like just another mundane assignment completion session turned out to be an exciting and interesting learning experience for me. I held in my hands a wonderful book of business principles explained in a simple conversational language just like a mentor (Coach Paresh Shah) would train his prodigy (myself). I still cant thank him enough for this priceless treasure.
In regular series starting soon, I will share with you my synopsis of this book and would appreciate your participation in form of likes, comments, suggestions, dislikes and disagreements.
Thanking you and Love you for all you do.
